EPISTUM PRIVACY POLICY

EPISTUM as part of iVote LLC values its users’ privacy. We ensure that your Personal Data is processed in accordance with the applicable laws. This Privacy Policy explains how we collect and use personal data generated on this site. This policy applies to all our domains and subdomains. Please note that this Policy applies for our web site https://epistum.com/  and not govern the collection and use of information by companies that iVote llc does not control, nor by individuals not employed or managed by us. If you link to other websites, be sure to review its privacy policy before providing the site with data. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. Be aware that this policy is subject to changes, so we highly recommend to read it before using the website.

This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. It also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data. For the purposes of this Privacy Policy “Personal Data” means any information relating to an identified or identifiable individual, and “Service” means Epistum website and/or Epistum learning platform.  If you do not agree with this Privacy Policy, you should not use our websites, product and services, or any other sites or services that link to this Privacy Policy.

 

The data controller

 

The controller of the personal data is Ivote llc with headquarters in Washington, Prague  and Skopje. Personal data is processed in accordance with the provisions of the Law on Protection of Personal Data.

 

Types of data we collect and how we collect it

 

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information including:

• Information provided when: requesting a demo, free trial, newsletter subscription, job application and contact form such as:

• • • Name
    • Last name
    • Email
    • Company name
    • Country
    • Phone number

• Information automatically collected when visiting our website, which may include cookies, third-party tracking technologies and server logs.
• Other Personal Information, in instances when you contact us by phone or mail in the context of receiving help or other support channels; participation in customer surveys.

In addition, Epistum may have the occasion to collect non-personal anonymous demographic information as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

 

For which purpose do we use your Personal Data?

 

We are collecting your data for several reasons:

• To provide you with unique experience of our LMS through demo access and free trial;
• To better understand your needs and provide you with the services you have requested;
• To fulfill our legitimate interest in improving our services and products;
• To provide you with the answers that you are missing to deliver superb service;
• To send you promotional emails containing information we think you may like when we have your consent to do so;
• To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
• To customize our website according to your online behavior and personal preferences.

Personal data will be kept in a form that allows identification of the subject of the personal data, no longer than is necessary to fulfill the purposes for which the data was collected for further processing, after which it will be deleted and destroyed.

Your personal data will not be processed for any other purpose than the purposes defined above. Processing of your personal data for another purpose can only be done based on your prior consent.

The data we collect about our visitors such as:

• the duration of the visit,
• the type of device used,
• the type of browser used,
• the type of operating system,
• the web pages viewed,
• your IP address,
• language that is used,
• terms you used to search our website,
• geographic location, etc.

are collected anonymously using cookie technology. Visit our cookies policy to find out more information about what type of cookies we use and how to set cookies in your browser.

 

Process the required personal data

 

Epistum as part of iVote llc does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. We collect, process and store only the Personal Data acquired to meet the already established purposes. Additionally, it may be decided by law which data we are required to collect and store to run our business. The type and extent of the Personal Data we process may also be required to fulfil a contract or other legal obligation. We want to ensure that we process only the Personal Data necessary for each of our specific purposes. Therefore, our IT systems collect only the Personal Data necessary by default. It is also automatically ensured that the amount of processing is not unnecessarily large and the storage time is not too extensive.  To protect you from unauthorized persons accessing your Personal Data, we use IT solutions that automatically ensure that your data are only available to the relevant employees. There is furthermore embedded protection against an unlimited number of persons receiving access to your data. To detect, prevent and address fraud, unauthorized use of the Service, violations of our terms or policies, or other harmful or illegal activity, or to protect ourselves or our users we will investigate the service user history of any of our users upon receiving a credible complaint concerning the use of the Service of that user, or if we otherwise become aware of any abuse of the Service by that user.

 

How long we keep the collected data

 

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy. We delete your Personal Data, when they are no longer necessary to meet the purpose for which we gathered, processed and stored it. The data that we collect is stored in accordance with the law and the period required to achieve the purpose of the processing.

 

What are your rights to personal data

 

Your rights regarding the processing of Personal Data include:

• the right to be informed about the processing of Personal Data
• the right to access Personal Data
• the right to correct and delete Personal Data
• the right to limit the processing of  Personal Data
• the right to make objection

We obtain your consent before processing your Personal Data for the purposes described above unless we have a legal basis for collecting them. If we collect your Personal Data on such a legal basis, we will inform you of such a basis as well as any legitimate interest in processing this Personal Data. Your consent is voluntary and can be withdrawn at any time by contacting us. We make sure that it shall be as easy to withdraw as to give your consent. Please contact us on the following address, if you would like to withdraw your consent or have any questions concerning the above: data@epistum.com

If we wish to process your Personal Data for another purpose, we will inform you and obtain your consent before we begin the processing of your Personal Data. If we have other legal grounds for processing your Personal Data than your consent, we will inform you accordingly.

You are entitled to know which Personal Data we process about you, from where they originate, and for which purpose we use them. We will let you know for how long we store them and who receives them.

At your request, we will disclose what data we process about you. Access may, however, be limited for the protection of other persons’ privacy, trade secrets and intellectual property rights.

If you believe that the Personal Data we treat about you are inaccurate, you are entitled to have them corrected, or if you believe your Personal Data are no longer necessary for the purpose for which we obtained them, you may want to have them deleted. You may also contact us if you believe your Personal Data are being processed in violation of the law or other legal obligations by sending us a request to data@epistum.com

You will be informed within 15 days of your request as to whether any of your personal information was gathered during your visits to the website epistum.com.

 

Children under the age of 18

 

We recommend that all parents and guardians teach their children about safe and responsible handling of Personal Data on the Internet . Minors under the age of eighteen (18) should not provide personal information without  permission of their parents or guardians. If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from database,  or in the alternative, that verifiable parental consent is obtained for the use and storage of such information.

 

Data Security

 

We take precautionary measures of technical and organizational nature to protect your Personal Data from manipulation, loss, destruction or access from unauthorized persons. Our precautionary measures are revised on a regular basis in order for us to meet the legislative requirements for a suitable data security system.

Only authorized employees have access to this information to perform a specific job (for example, customer service).   The computers and servers in which we store personally identifiable information are kept in a secure environment to which only we have access. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control. We use the HTTPS security protocol when processing and transmitting information to our servers.

We use Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of personal information.

However, we cannot guarantee that the data are completely protected against individuals who want to and succeed in breaking our precautionary measures and gain access to transfer information on the Internet, e.g. via e-mail. In case of a security breach that results in high risks of discrimination, theft, financial loss, loss of reputation or other significant inconvenience, we will notify you of the security breach without undue delay.

 

Cookies/Tracking Technology

 

This site uses cookies to provide you with a better user experience. Cookies are small text files that are saved on your computer or device that you use when visiting the website. Cookies do not store personal information, such as your name or address. We use necessary cookies, statistical cookies and others. Cookies and tracking technology are useful for collecting information such as: type of browser and operating system, the type of device used, tracking the number of visitors to the website and the usage of the website by visitors. Personal data cannot be collected through cookies. More details presented in cookies policy.

 

Disclosure of Information

 

We may not use or disclose the information provided by you except under the following circumstances:

• as necessary to provide services or products you have ordered;
• in other ways described in this Policy or to which you have otherwise consented;
• as required by law;
• to outside auditors who have agreed to keep the information confidential;
• as necessary to enforce the Terms of Service;
• as necessary to maintain, safeguard and preserve all the rights and property of Epistum

Your Personal Data may be passed on to: suppliers with whom we cooperate to support our company (e.g. suppliers of services and technical support); or if it is required by law, court order or by prevailing legislation. If we transfer your Personal Data to collaborators or other parties, including for marketing purposes, we will obtain your consent and inform you of how your data will be used. We will not obtain your consent if we are legally required to disclose your Personal Data, for example, as part of reporting to an authority.

 

Secrecy and protection of personal data

 

Your personal information is protected from loss, erasure, falsification, and unauthorized access. Only authorized employees have access to this information. The transmission of personal data is protected by appropriate methods, so it will not be readable during transmission and protected according to the risk and nature of the data being transmitted. In order to prevent unauthorized access and misuse of personal data, all necessary technical and organizational measures have been taken to protect personal data.

Last change March 2023.